PT Aksara Juara Nusantara (Aksoro)

Lowongan Kerja – PT Aksara Juara Nusantara, atau dikenal sebagai Aksoro, adalah platform edukasi bisnis yang bertujuan membantu pengusaha Indonesia meningkatkan bisnis mereka. Berdiri pada tahun 2019, Aksoro menawarkan berbagai program, termasuk workshop, bootcamp, dan pelatihan untuk pemilik bisnis dan tim mereka. Platform ini juga menyediakan akses ke jaringan mentor dan pakar bisnis yang berpengalaman, memungkinkan pengusaha untuk belajar dari yang terbaik di industri.

Produk-produk edukasi yang ditawarkan Aksoro mencakup buku, kelas, dan workshop dengan fokus pada pengembangan keterampilan strategis dan operasional untuk skala bisnis. Buku-buku mereka, seperti Scale Up dan Branding 360, dirancang untuk memudahkan pengusaha dalam menerapkan strategi bisnis praktis. Selain itu, Aksoro berpusat di Sleman, Yogyakarta, dan memiliki komunitas yang terus berkembang dengan lebih dari 25.000 anggota di seluruh Indonesia.

Saat ini Aksoro membuka beberapa posisi, diantaranya.

1. Senior Customer Relations (https://lnkd.in/d-VSWG3t)
2. HR Generalist (https://lnkd.in/dSWhQzNN)
3. General Affair (https://lnkd.in/dkCqNBJ7)
4. Product Development (https://lnkd.in/dBadNrqG)
5. Graphic Designer (https://lnkd.in/g_KuMAJQ)
6. B2B Specialist – Jakarta Based (https://lnkd.in/dXEmpZ9E)
7. B2B Specialist – Yogyakarta Based (https://lnkd.in/dhJsH6Bs)

1. Senior Customer Relations Specialist

Senior Customer Relations Specialist will be responsible for maintaining strong relationship with aksoro customers. They will use their analytical and communication skills to gather information, troubleshoot problems, and provide effective engagement ideas to customers. They will also collaborate with internal teams to improve the overall customer experience.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Health Insurance.
3. Self-development allowance : books, courses, training, workshops.
4. Allowance for Parents.
5. Birthday Gift for Spouse & Children.
6. Work Anniversary Gift.
7. Day Off on your birthday.
8. Outings/Staycations (1-3 times a year).
9. Free-flow snacks and lunch while at the office.
10. Flexible dress code.
11. Opportunity for WFA once in a month.

Job Description:

• Develop and execute strategies to foster a strong and engaged aksoro customers.
• Identify opportunities to recommend additional products or service to aksoro customers.
• Facilitate discussions, create service programs, and create content that promotes aksoro products to encourage member / customer interaction
• Use clear and empathetic communication to ensure customer satisfaction
• Collaborate with team members to achieve department objectives
• Handle Basic Customer Relationship Management (CRM)

Requirements:

• Bachelor’s degree from any major
• Experience min. 2-3 years as a Community & Partnership, Customer Care, Community specialist, Customer Relations, and Customer Service
• Excellent communication skills, attention to detail and problem-solving abilities
• Focused on delivering tangible results and continuously seeking ways to improve performance
• Ability to effectively troubleshoot and resolve customer issues
• Experience handling Customer Relationship Management (CRM) will be poin plus
• Willing to work at Yogyakarta (WFO)

2. HR Generalist

As a HR Generalist to oversee recruitment, employee onboarding, team engagement, and administrative tasks. The role involves managing HR processes, organizing training, and supporting employee evaluations, all while fostering a positive work culture.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Health Insurance.
3. Self-development allowance : books, courses, training, workshops.
4. Allowance for Parents.
5. Birthday Gift for Spouse & Children.
6. Work Anniversary Gift.
7. Day Off on your birthday.
8. Outings/Staycations (1-3 times a year).
9. Free-flow snacks and lunch while at the office.
10. Flexible dress code.
11. Opportunity for WFA once in a month.

Job Description:

Recruitment Process:

• Conduct recruitment and selection process including posting job vacancy, shortlisting, and interview
• Proceed onboarding, prepare tools and documentation for new employee

Development, Culture & Engagement :

• Create programs for implementing company culture and to maintain team engagement
• Manage training logistics including scheduling, inform the participants, set up room and prepare the tools, provide snacks and documentation

Evaluation:

• Inform and conduct monthly employee evaluation, input evaluation result
• Managing HR-related administration

Requirements:

• Bachelors degree in Psychology
• Minimum 1 years experience in HR Generalist, Talent Acquisition, Recruitment, or HR field
• Good analytical skill, good planning & organizing skill
• Good communication skill and preferably a people person
• Seek for fast growing environment
• Ability to multitask and manage time effectively in a high-paced setting.
• Familiarity with job portals such as LinkedIn, Glints, and JobStreet.
• A culture fit with our values and team dynamics, ensuring alignment with company goals and work culture.

3. General Affair

General Affair bertanggung jawab memastikan operasional kantor berjalan lancar dengan mengelola fasilitas, aset, dan kebutuhan administratif. Peran ini mendukung terciptanya lingkungan kerja yang nyaman, aman, dan efisien bagi seluruh tim.

And here are the benefits you’d receive if you join us:

• Competitive benefit (Kerja Yogyakarta Standard Jakarta).
• Health Insurance.
• Self-development allowance : books, courses, training, workshops.
• Allowance for Parents.
• Birthday Gift for Spouse & Children.
• Work Anniversary Gift.
• Day Off on your birthday.
• Outings/Staycations (1-3 times a year).
• Free-flow snacks and lunch while at the office.
• Flexible dress code.
• Opportunity for WFA once in a month.

Job Description:

1. Mengelola kebutuhan fasilitas kantor, termasuk inventaris, perawatan, dan pengadaan.
2. Menjaga hubungan baik dengan vendor untuk kebutuhan operasional, layanan, dan persediaan.
3. Memastikan kantor mematuhi standar kesehatan dan keselamatan kerja.
4. Mengatur kebutuhan peralatan logistik untuk acara internal dan mendukung kegiatan perusahaan yang melibatkan karyawan.
5. Membantu terkait kebutuhan administratif untuk tim HR dan Keuangan.

Requirements:

1. Minimal D3/S1 dalam bidang Administrasi, Manajemen, atau bidang terkait.
2. Memiliki kemampuan organisasi yang kuat, detail-oriented, dan mampu melakukan negosiasi.
3. Proaktif, inisiatif tinggi, fleksibel, dan mampu beradaptasi dengan perubahan situasi.
4. Menguasai Microsoft Office atau Google Workspace serta memiliki pengetahuan dasar tentang peraturan kesehatan dan keselamatan kerja.
5. Cekatan, tangguh, dan tidak mudah menyerah
6. Bersedia untuk bekerja WFO di Yogyakarta

4. Product Development

Creation of impactful educational products, such as workshops, seminars, and training sessions. This role involves developing Terms of Reference (ToR) for speakers, coordinating meetings with them, and ensuring content relevance and innovation through in-depth research.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Health Insurance.
3. Self-development allowance : books, courses, training, workshops.
4. Allowance for Parents.
5. Birthday Gift for Spouse & Children.
6. Work Anniversary Gift.
7. Day Off on your birthday.
8. Outings/Staycations (1-3 times a year).
9. Free-flow snacks and lunch while at the office.
10. Flexible dress code.
11. Opportunity for WFA once in a month.

Job Description:

1. Design and develop syllabus for our workshops, seminars, and training sessions.
2. Create comprehensive Terms of Reference (ToR) for speakers and trainers to ensure clarity on objectives and expectations
3. Coordinate and conduct meetings with speakers to align on content and deliverables
4. Conduct thorough literature reviews and in-depth interviews with Aksoro’s users or customers to continuously improve program quality based on real insights and feedback.
5. Collaborate with internal teams to support product promotion and execution strategies.

Requirements:

1. Bachelor’s degree in any field (preferably in Management, Business, or a related major)
2. Proven experience in product development, particularly within the education or training sector
3. Strong research skills, with a passion for uncovering insights and trends to drive innovation
4. Excellent communication and organizational skills for effective collaboration with speakers and stakeholders
5. Ability to manage multiple projects simultaneously with attention to detail and timeline
6. Willing to work at Yogyakarta (WFO)

5. Graphic Designer

As a Graphic Designer you will generate and transform ideas into visual illustration concepts that identify a product or convey a message. The output mainly will be used for product design, digital ads, also social media content.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Health Insurance.
3. Self-development allowance : books, courses, training, workshops.
4. Allowance for Parents.
5. Birthday Gift for Spouse & Children.
6. Work Anniversary Gift.
7. Day Off on your birthday.
8. Outings/Staycations (1-3 times a year).
9. Free-flow snacks and lunch while at the office.
10. Flexible dress code.
11. Opportunity for WFA once in a month.

Job Description:

• Craft visual concepts, graphics, and layouts for digital and print media including social media, advertisements, brochures, and other marketing materials.
• Partner with the marketing team, copywriters, and other departments to understand project needs and create effective design solutions.
• Maintain and enhance the company’s brand identity through cohesive and compelling designs.
• Manage multiple projects simultaneously, meet deadlines, and ensure high-quality output.
• Stay updated with the latest design trends, tools, and technologies to bring fresh ideas and perspectives to the team.

Requirements:

• Bachelor’s degree in graphic design, DKV or related field
• Have at least 1-2 year experience in the same position
• A strong portfolio of social media & advertisement design
• Ability to produce complex creative in : Adobe Illustrator, Adobe Photoshop, Corel
• Experienced, Canva in e-commerce and publishing is a plus
• Team player. Able to work under pressure and to keep up with the rhythm of fast-moving industry
• Able to work within deadlines, deliver on time, and be organized in your workflow
• Willing to work at Yogyakarta (Hybrid)

6. B2B Specialist – Jakarta Based

We are seeking an experienced B2B Sales Specialist to join our team remotely. The ideal candidate will have a strong background in sales, particularly in B2B environments, and be adept at building and maintaining relationships with corporate clients. This role is crucial in driving our business growth by identifying new business opportunities, nurturing leads, and closing deals.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Health Insurance.
3. Self-development allowance : books, courses, training, workshops.
4. Allowance for Parents.
5. Birthday Gift for Spouse & Children.
6. Work Anniversary Gift.
7. Day Off on your birthday.
8. Outings/Staycations (1-3 times a year).
9. Free-flow snacks and lunch while at the office.
10. Flexible dress code.
11. Opportunity for WFA once in a month.

Job Description:

• Develop and execute effective sales strategies to target and acquire B2B clients.
• Identify potential clients and build a strong sales pipeline through networking, cold calling, and other lead-generation activities.
• Conduct sales presentations and product demonstrations to prospective clients.
• Negotiate contracts and agreements with clients to ensure mutual satisfaction.
• Collaborate with the marketing and product teams to align sales strategies with business objectives.
• Provide regular sales forecasts and reports to management.
• Maintain up-to-date knowledge of industry trends and competitive landscape.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Proven experience min. 1-2 years in B2B sales, with a track record of meeting or exceeding sales targets.
• Excellent communication and negotiation skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Self-motivated, results-driven, and able to thrive in a fast-paced environment.

7. B2B Specialist – Yogyakarta Based

We are looking for a proactive and customer-focused individual to join our team as a B2B Specialist. In this role, you will play a key part in assisting customers with their inquiries, guiding them through the purchasing process, and resolving issues related to our products and services.

And here are the benefits you’d receive if you join us:

1. Competitive benefit (Kerja Yogyakarta Standard Jakarta).
2. Self-development allowance : books, courses, training, workshops.
3. Day Off on your birthday.
4. Free-flow snacks and lunch while at the office.
5. Flexible dress code.
6. Opportunity for WFA once in a month.

Job Description:

• Respond to customer inquiries via phone, email, and chat promptly, focusing on identifying sales opportunities during interactions.
• Provide detailed information about our products and services, highlighting features that meet customer needs to drive conversions.
• Assist customers with troubleshooting and resolving product-related issues, upselling additional services or products where appropriate.
• Guide customers through the purchasing process, ensuring a smooth experience that maximizes sales potential.
• Collaborate closely with the sales team to answer pre-sales questions, support lead generation, and close deals.
• Maintain accurate records of customer interactions in the CRM system, including potential sales opportunities and follow-ups.
• Prepare regular reports on customer service and sales activities, as well as performance metrics.
• Stay updated on the latest product features, updates, and sales strategies.
• Work with internal teams to continuously improve both customer support and sales processes.

Requirements:

• Previous experience in customer support and sales, preferably in a tech or AI-related field.
• Strong communication skills, with the ability to clearly explain technical concepts and persuade customers.
• A solid understanding of tech products, their applications, and how to align them with customer needs.
• Proficiency with CRM software, customer support tools, and sales tracking systems.
• Excellent problem-solving skills, a customer-centric approach, and a strong sales acumen.
• Willingness to be based in Yogyakarta.

Bagi kalian yang berminat dan memenuhi kualifikasi bisa melakukan pendaftaran via link di atas.